Managed IT services

• Application monitoring & performance management : We take the responsibility for app performance & operation management. We execute a range of monitoring activities to keep all critical metrics, such as response time, transaction completion, message queue & resolve potential dangers before they cause any serious process disruption to the application.
• Application troubleshooting : We maintain appropriate app work by addressing problems of any app which are not functioning as expected, unavailability of any component, slow request handling, abundant memory consumption, data inaccuracy & inconsistency etc.
• Application enhancement : Our team ensures that all required minor & major changes are done & rolling-out of new versions of code is done in a timely & orderly way. We make sure that version controls are done properly using the standard tool so that in case of any issue with the new version, it can be rolled back & operation is not hampered.
• Help Desk capabilities : Our managed app services are additionally reinforced with helpdesk support. Helpdesk service is available & it’s working hrs. is planned as per the customer’s demand. That becomes a single point of entry for all issues faced by end users. We provide comprehensive periodic reports based on the tickets received & resolved which helps organizations to be in full control of their operation.
• Server management and Data center Management : It comprises upgrade , security , performance tuning , Troubleshooting , Bug fixing

Advantages

• Predictable & Scalable Spending
• Avoid Sunk & Operational Costs
• Faster Response Time
• Expertise and Experience
• Proactive Monitoring & Issue Fixing
• Data Compliance Support
• Reduce Risk
• Cost Optimization